Free cancellation if 12 hours prior to the reserved time for domestic rides for Business Class Mini Van (Haneda Airport transfer only). Other cases and classes are 24 hours.

In the case of Business Hourly service, even if you cancel it after free cancellation period, you will be charged only the minimum two hours fare.

In the case of non-airport transfer, even if you cancel it after free cancellation period, you will be charged only the minimum fare.

In case your reservation’s total amount exceeds 200,000 JPY, we will send you a special agreement with a special cancelation policy.